25+ Years Experience
Built 2 UX & Product Departments · Timeline, Expertise & Education Below
I've spent my career building user-centered products in both agency and in-house roles, taking on leadership responsibility early and staying in it since — from running design teams to building two departments from the ground up. Along the way I've taught the next generation of designers and mentored my own staff, and I still bring that same hands-on, people-first approach to every team I lead.
Experience
Resume-
Director of Product
Callibrity November 2023 - Present -
Product Experience Lead
LPL Financial July 2023 - November 2023 -
Principal UX Consultant
SimpleThread September 2022 - July 2023 -
Senior Product Consultant
Kroger August 2021 - September 2022 -
Director of User Experience
Bitovi July 2019 - August 2021 -
Senior User Experience Consultant
Bitovi May 2016 - July 2019 -
Assistant Professor, Graphic Design
Marshall University June 2014 - June 2016 -
Graphic Design Instructor, Theory, & Technology
Iowa State University August 2012 - June 2014 -
Graduate College Information Technology Staff
Iowa State University, Graduate College August 2012 - June 2014 -
Art Director
TrainingU 24/7 January 2010 - June 2010 -
Consulting Interactive Product Designer
Legal Visual Services May 2009 - February 2017 -
Art Director / Interactive Product Designer
Legal Visual Services July 2006 - May 2009 -
Interactive Product Designer
TrialGraphix August 2005 - June 2006 -
Art Director
Administrative Resource Options March 2004 - June 2005
Expertise
Leadership & Mentorship
Team management, Direction, Recruiting, Coaching, Experience with distributed teams
Soft Skills
Excellent Verbal & Written Communication, Contributes across teams, Highly technical communication, Organized/detail-oriented, Enjoys presenting & sharing knowledge
Design Systems & Component Libraries
Figma (components, design tokens, interactive prototypes), am-ui (self-directed component library)
AI-Augmented Workflows
Built and deployed custom Claude-based AI skills for team-wide use, trained teams on AI-accelerated workflows with human judgment as the non-negotiable decision authority, AI-assisted design-to-code methodology
Accessibility
WCAG 2.1 AA hands-on validation, accessible pattern design, independent conference speaker on accessibility (AHFE Nice 2024, Orlando 2025)
User-Centered Design
User research, User observation, Usability testing, Personas
Documentation
Product flows, Information architecture, Product requirements, Stakeholder presentation
Product Conceptualization
Workshops, Wireframes, Requirements definition, Mockups, Prototypes
Implementation
Fluent with HTML, CSS, and JavaScript; shipped responsive production front ends (desktop, tablet, mobile)
Analytics & Measurement
Quantitative and qualitative usability testing data used to drive key product decisions, working familiarity with Google Analytics and Hotjar
Education
-
Dissertation: Understanding the User in Online Education
Ph.D. Human Computer Interaction
Iowa State 2015 -
Thesis: Preparing graphic design & visual communication students
MFA Graphic Design
Iowa State 2014 -
Capstone: User-Centered Design analysis through creation of a web application
MS Human Computer Interaction
Iowa State 2012 -
BS Visual Communication
Ohio University 2001
For detailed descriptions of the above roles and education, or to see more work experience dating back 25+ years, please visit my proflie on LinkedIn.